Festive Visit to Royal Mail

I’ve blogged about how we are working hard to attract more high quality jobs into Cardiff by supporting local businesses and attracting investment. That’s why I have welcomed the opportunity to continue my conversations with some of Cardiff’s major employers over the last few months.

Festive Visit to Royal Mail

Here i'm stood with a Postman from the delivery office in North Cardiff

Visiting the Royal Mail delivery office in North Cardiff

I recently visited the Royal Mail’s delivery office in North Cardiff. It was great to meet postmen and women at the delivery office and see first-hand all the work that goes into delivering post!

Our postal workers do such an important job and help to bring Christmas to many people and families in our city. I would like to thank them for their efforts and wish them all the best over the busy festive period.

Panasonic’s 40th Anniversary

I was delighted to be invited along with Wales’ First Minister, Carwyn Jones, as guests at Panasonic’s Manufacturing UK’s 40th Anniversary celebrations at City Hall recently. Based in Cardiff since 1974, the plant employs over 500 members of staff.

I was particularly interested to hear about the work of their highly skilled workforce as well as hear the positive comments made about the city of Cardiff from senior executives from Japan – many of whom previously lived in Cardiff. They talked about the warm welcome they had received from Cardiff’s communities and how the city offers an excellent quality of life for their staff and families. Indeed the firm was even talking about the next 40 years in Cardiff – which in a rapidly changing global economy is a significant vote of confidence in both the city and its partners. This is further evidence that our vision of becoming ‘Europe’s Most Liveable Capital City’ builds on the strength of the city and will help deliver a number of well paid jobs.

British Gas

British Gas

To my right is Lynda Campbell, Regional Director of British Gas in Wales

I also visited British Gas’ flagship customer services office in Cardiff’s Central Enterprise Zone. The 1,200-strong Customer Services Team won a number of awards at the recent European Call Centre Awards, including the prestigious award for best contact centre in Europe. The team were also named the best to work for, the leading large contact centre, and gained praise in the customer services category.

I was kindly hosted by Cardiff-born Regional Director for Wales and General Manager of Customer Services, Lynda Campbell who updated me on a number of developments within British Gas’ Cardiff offices. It was great to hear about their forthcoming expansion which includes a Processing Centre that will create an additional 180 jobs.

After talking to Lynda it became apparent that there is a big focus on staff training and development which has involved working with the university sector in Cardiff. They are also working with Wales’ leading training provider, ACT on an apprenticeship scheme that identifies young people that are not in employment, education or training and guarantees them a job if they successfully complete the 12 month programme. As part of British Gas’ work with National Energy Cymru, they are also working on a Community Action Partnership to tackle fuel poverty in partnership with the City of Cardiff Council.

Nadolig Llawen,

Phil